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Technical Support / Hotline

Online assistance DUBUS machines

BDM Germany 

BDM France

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Download this software
Launch it and follow instructions as displayed

Contact our Service Team:
+49 (0)5247 40 382 22

Contact our Service Team:
+33 (0)2 38 32 75 92

Technical Assistance

When contacting our technical assistance service, you can have the benefit of a range of competencies, according to the technical context of your request, engineers in the design office, specialists in automats, adjustment or maintenance technicians:

  • Intervention on site, 7 days a week
  • Training, maintenance, repair
  • Outside of France and Germany: a network of proximity partners operates in addition to the remote maintenance services located at our headquarters

Our Hot-line team is at your disposal

In France, Germany and worldwide, Bjm Dubus Machines can provide:

  • Dedicated team for the technical hotline using telephone and e-mail
  • Technical backup for your maintenance teams
  • Remote assistance for software and machinery, remote maintenance
  • Scheduling of interventions


For further information, please contact our service team:

Contact form

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